Internet Services Terms and Policies

Rates and Charges

All basic programming and support services: $50/hr. based on actual time logged on your project.  I provide a detailed time log with every invoice.

Additional charges might include travel (when you request that I come to your location), special materials, programs, applications, plug-ins, fonts, licenses, stock photography and any other production costs unique to your job. You will always approve any additional charge.

A website will often involve a variety of third-party systems and services.  I help you choose the most dependable and economical options with the understanding that these systems are dynamic and future developments will continually happen.  Regular updates and reliable site backups are required and become your responsibility when you take control.  The Internet changes all the time, and I will do my best to advise you on how to stay in knowledge and in control.

Full payment is required within 30 days of receipt of invoices unless otherwise arranged before work begins.  Ongoing accounts will be invoiced on a regular schedule.   If your payment is delayed, I will add a late charge and interest fee.  Once your payment in full has been received, you are the owner and copyright holder of your web site.  There is a $100 service charge on all returned checks.

Exact time is logged when I am working for you.  Consulting time spent discussing your project, in person or by phone, is charged at the normal hourly rate – except for your initial free consultation.

I am glad to provide an estimate for your job. It is an estimate, not a “bid.” Charges will be based on the actual time spent on your job.

We are a team as we work together.  You will have a chance to review materials as we progress.  You the client are responsible for inspecting and approving the final copy. Your permission to work with live pages on the Internet, or to send material to the printer or delivering material in any other form, constitutes your approval of the material.  Responsibility for errors or omissions is entirely yours.  You are the final inspector of your project.

Designing your job is a back-and-forth between us.  Clear communication between us is important. Most jobs progress efficiently as I tune in to the best graphics and website features to express your vision.  Changing your mind is OK, and we can discuss how changes may effect the original estimate for your work.

A deposit is required for all jobs with an estimate over $100. Amount of deposit is based on estimate and production costs for your project.

Normal delivery time on small jobs is 5-7 work days.